Mammut recalls older Snowpulse airbag cartridges

The Snowpulse cartridges for the “Inflation System 1.0” have a defective pressure gauge and must be replaced. Cartridges from the current 2011/12 winter season as well as all Mammut airbag products are not affected by this recall.

On July 1, 2011, Mammut Sports Group AG acquired the Swiss avalanche airbag specialists Snowpulse AG. In the meantime, that company’s production and quality processes have been analyzed and brought up to the level of Mammut’s own quality standards. In the process, it was found that the measures Snowpulse AG had previously taken to assure quality with respect to this problem did not meet Mammut’s high standards.

The Snowpulse cartridges (also called cylinders) are equipped with a pressure gauge, also known as a manometer. For some Snowpulse cartridges, after a certain amount of time a critical defect can appear. In these cartridges, this pressure gauge has developed a leak over time  that leads to a drop in air pressure and sometimes to all the air escaping. This can mean that the airbag blows up only insufficiently or not at all.

To completely rule out the possibility of this risk occurring, Mammut Sports Group AG has decided to immediately recall and replace all Snowpulse cartridges that were sold of the first generation (Inflation System 1.0).

Which cartridges are affected by the recall?

All Snowpulse cartridges of the first generation, compatible with Inflation System 1.0, 207 and 300 bar.

How can I tell which cartridges are actually affected by the recall?

All cartridges whose valve looks like the one in the illustration and whose pressure gauge has not yet been replaced. The new Snowpulse cartridges for Inflation System 2.0 as well as cartridges from the Mammut Ride Airbag R.A.S. are not affected by the recall.

Further Information

For complete information on the recall, visit: www.snowpulse.com/en/recall/

Mammut Sports Group AG has set up a special help desk for the Snowpulse cartridge recall program.

Email in USA: info@mammutusa.com

Email in Europe: helpdesk@snowpulse.com

Telephone in USA: 1-800-451-5127
(Monday – Friday, 9 a.m. to 5 p.m. EST)

Telephone in Canada: 1-250-344-5060
(Monday – Friday, 9 a.m. to 5 p.m. EST)

Telephone in Europe: +41 62 769 81 82
(Monday – Friday, 8 a.m. to noon / 1:30 – 5 p.m. CET)

Addresses of various service centers

USA

Mammut Sports Group Inc.
135 Northside Drive
Shelburne, VT 05482 USA

Contact the U.S. office to get a UPS calltag before you send it back.

Canada

Mountain Sports Distribution
#101 – 806 9th St
N Golden, BC, V0A 1H2

Contact Mountain Sports Distribution for an electronic return shipping label before you send it back.

Switzerland

Mammut Sports Group AG
Birren 5
CH-5703 Seon

Europe

Mammut Sports Group GmbH
Anschützstrasse 5
D-87700 Memmingen

Other Countries

Bring the cartridge to the place where you purchased it.

Dealer directory at: www.snowpulse.com

Filed under: Gear News

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Mammut  |  Snowpulse

Comments

Callahan
245 reviewer rep
1,469 forum posts
February 15, 2012 at 6:18 p.m. (EST)

Puff goes the dragon

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