TNF Warranty and Repairs

Gear Repair and Maintenance Forum

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Posted by Jandroos on January 30, 2008 at 11:34:29 am EST

Has anyone had any experience with ripped North Face apparel and their warranty department? After a tumble on the ski slopes I ended up with a 3 inch rip in my Mountain Light Jacket. I know TNF's website states that this is not covered by their warranty and that they will repair it for a reasonable fee, but I just don't see how a rip through the middle of one of the fabric panels can be repaired without looking like its been stitched up like Frankenstein. Has anyone had any experience with their repairs?

Thanks!

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