User Review: Arc'teryx Men's Theta LT Jacket
Price Paid: $350
As advertised the jacket was warm and dry:) A great travel companion.
However after one year of wear the waterproof zips, especially the pit zips, started to delaminate (small threads). Sent back to the Arc'Teryx folks and after 3.5 months (and many heated calls) got the jacket back "repaired" but with the same delaminations ?
Sooo back the jacket goes. At the 6+ month point the store (a large and very good chain) called, wrote, and yelled. We finally got a refund for a replacement.
Great design, poor longevity, and VERY poor customer service.