User Review: Cloudveil RPK3 Jacket

Cloudveil RPK3 Jacket
Above: The current RPK3 Jacket, which may differ slightly from the version reviewed.

Reviewed September 19, 2007 by ackfisher

Rating: rated 2 of 5 stars
Fabric: Gore-Tex and poorly glued outer fabric
Price Paid: $350

This jacket seemed absolutely amazing. The fit was great, the style was great. The second time I wore it the zipper broke and the material on the sleeve starting peeling off (coming unglued). I called Cloudveil, got an ra# and sent it in for repairs or, hopefully, replacement. 3 weeks later I got a call saying they would fix the zipper but the sleeve peeling was "not their problem". After several calls and emails to Cloudveil customer service, I finally got a customer service manager who told me, and i quote, "We never like to lose customer support, but life goes on". I would never buy a Cloudveil product again, ever.

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