User Review: Feathered Friends Hummingbird

A few years ago I purchased the Hummingbird. When I first recived it in the mail I was amazed at it's size and weight (about a loaf of bread). It worked well for a year or so untill i noticed a lot of down coming out from the fabric. I sent it to Feathered Freinds along with the stuff sac that came with it to have it checked out and cleaned. I also purchased a bag liner. They called and reasured me that the down coming out was pretty normal but it still bugs me. When they returned the bag they forgot the stuff sac. I called and talked to a rude woman who said I should call back another day and talk to someone who might know something about the stuff sac. I called back the next day and the man to whom I talked to said he would send me a Humming Bird stuff sac. About three weeks later when it came it was a different size than the one which had first come with it. I called back only to find out that when I first bought the sleeping bag they must have sent me a stuff sac for a down jacket instead. I told him I waned that stuff sac back. He told me he would look arond the store for it. He found a jacket stuff sac lying on the floor and said it must be mine. Three weeks later it came to my house. I was the wrong size again!!! I decided not to call back and deal with those bufoons who diddint seam to care about customer service. When I first used the liner I purchased it was hard to install and bundled up whenever I moved. When I woke up I found that the loop of string in the bag where the liner attaches was ripped out. Now I have a ripped slepping bag, a crummy liner and three stuff sacs that I don't want. If I were you I would stay away from feathered friends and invest in a marmot or northface bag.