User Review: Garmin Edge 305

Garmin Edge 305
Above: The current Edge 305, which may differ slightly from the version reviewed.

Reviewed September 5, 2008 by Utahbiker

Rating:
Price Paid: $300

I rated this product as "0" because the product really is useless - if you can't use it. I owned it for 2 weeks and it started turning off in the middle of rides. There is evidence ALL OVER the web about the internal components shaking loose and it causes it to turn off. I have two friends which have had the same problem.

What to do about it? You contact Garmin support. Absolute JOKE. First off, if you want to call them, plan on spending at least 30 minutes on hold. If you email them, plan on a 3-5 day turn around. After I sent in my Edge I contacted them to see if they received it and if it was in process. Two days AFTER I received confirmation of delivery they could not tell me if it had arrived.

It has been a week since support contacted me on my incident. Very unsatisfied with product and support. It's a shame because the Edge when it does work is a very cool product, but it doesn't work, so there you have it. I feel taken by Garmin, they know very well they have a faulty product on the market. Full refunds should be in order.

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