User Review: Katadyn Hiker PRO
Price Paid: $74.95
I have two reasons for my poor rating of this filter:
1) Didn't function in the field
2) Miserable customer service
I tried a new Hiker Pro this past weekend on a hiking trip to the Superior Hiking Trail. The first liter of water was dark grey due to the activated carbon core (per directions this should have cleared up with just one liter of water). I pumped an additional 10 liters with the filter with all the water being a brownish color. I tried some of the "filtered water" and it had a weird taste. Fortunately my friends First Need purifier was yielding perfect tasting crystal clear water so I didn't need to use the Hiker Pro for the rest of the trip.
Upon returning home, I contacted Katadyn and they told me the filter was fine and not intended to remove color, odor, or bad taste although the packaging (and my wastewater treatment classes) told me that's exactly what the granular activated carbon core is for. I suspect a damaged filter but Katadyn just said the filters fine don't worry about it.
So, for a non-functioning product and lousy customer support the Hiker Pro gets 0 stars in my book.