User Review: Marmot EOS 1P

Marmot EOS 1P
Above: The current EOS 1P, which may differ slightly from the version reviewed.

Reviewed September 28, 2009 by Tartakd

Rating:

I bought a previous version of this tent. The new one is for people shorter than 6ft.

If you ever plan to deal with the customer service, do not buy Marmot Tents. I sent them mine about 6 months ago (my tent has a lifetime warranty). After 5 years and about 5 2-3 day hikes per year the seam tapes started to go off.

After 2 months I called them to find out that they received the tent and would replace it. I wasn’t happy, since they no longer produced a single person tent for a 6ft tall person, but said OK. 2 months later I called and was told that my tent had mildew and would not be repaired or replaced. They offered me to buy a net tent at a discount. The cheapest I could find would have cost me over a $100.

I said NO, I want my old tent back. They said they would ship it. 2 months later – no tent. I called them and the guy named Fry told me they still have my old tent in their office.

By the way, I dried my tent after every backpack and didn’t see any mildew when I sent it.

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