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User Review: The North Face Mountain Light Jacket

Reviewed April 2, 2000 by Davew Purcell

Rating:
Fabric: GoreTex

Jacket has a panel which you can see through when wet with lukewarm water. White laminate underneath is partly delaminated and missing in some places. Looks awful. Adventure 16 agreed. Sent it to North Face but they said no replacement. Adventure 16 would not do a "Cross the counter" exchange even though this material was clearly defective. Interesting that when you buy one of these jackets they have lots of guarantee tags on them and yet when you have a quality problem neither the store or manufacturer stand behind the merchandise. One unhappy customer can drive away a lot of business. Sorry North Face, Goretex and Adventure 16. Better get your act together.

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Where to Buy

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