User Review: Therm-a-Rest NeoAir
Price Paid: 150.00 AUD
A friend and I have used the Neoair for about 12 months. We noticed that the mattress was losing air overnight and assumed that it was due to the change in air pressure that people talk about. Just the other day I inflated the mattress and placed it in some water, small bubbles were leaking from the weld seams on top of the mattress.
I'm not sure if the latest mats have this problem but the reduction in pressure overnight is due to air seeping through the weld seams at the top of the mattress and I would assume the seams underneath, not a drop in air pressure. I have sent an e-mail to the company for an answer.
The mattress is extremely comfortable and light so I hope that Cascade Designs have/will sorted out the issue. If I can get my mattress replaced with one that does not leak air then I will give it five stars.
Since my review a few days ago several things have happen which have changed my mind on the Neoair. Cascade design contacted me to advise that I should check for holes in the mattress, so I did. I have found lots of very, very small holes, all on the welded seams.
There is a major design fault with these mattresses or maybe just the earlier released mattresses, they leak.
If your mattress is losing air overnight then check that there are not very small leaks along the welder seams, you have to look very carefully to find them. No doubt that the mattresses can lose some firmness due to the change in pressure and the cooling affect but not 50% of the air like mine.
My friend brought his at the same time as me and has had the same problem with the mattress losing up to 50% of the air overnight. He will be checking his mattress for leaks, if he has the same issue then there is a design issue.