12:54 p.m. on February 10, 2010 (EST)
Quite a few comments on the tents (Stephensons 2R or 3R) in this forum's gear reviews. Apparently you either hate it or love it. No in betweens. As Bill has said, the tent has to match what it is you are looking for in a tent. I think that Jack Stephensons really was marketing the Zen of Tent. They are relatively rare out there and still draw a crowd with the usual, "Ooooh! So that is what it looks like." Some are impressed, in the morning, when I'm packing it up. "Is that all?", is typical.
I (and at times friends) have been using them for years. I suspect he and I met early on. I remember an intense (even then opinionated), but likable person - don't remember if he had his wife along. I should have remembered HER. Jack (senior) much later, on the phone, liked to just reminisce about the times tromping around in the same places at the same times and what led up to his design (largely unchanged except for fabric - now sylnylon). He is certainly committed to his products and is, at times, upset if you don't understand his viewpoints on their use and function. (I can go on longer about conversations with a certain Seattle maker of an excellent backpack and another of a sleeping bag - Wiggy wars are legend.)
His catalogs were in great demand early on. They featured colored photographs (well ahead of his time there) and nudes (WAAY ahead of his time there). The most significant complaint discussed then was that the nudes were in the way and blocking what the tents looked like. For $10, re-reimbursed if you purchased, they sent you a VHS video so you could see the tent (and others) being put up as well as some of the construction and shop details and some clothing - I think. As a tag on bonus, you also got an interesting sojourn into the Caribbean, I think it was, on Jack's boat featuring the beautiful, naked model in the earlier catalogs - his wife - now a tad older. The short, amateur, documentary visually described an excursion with fellow naturist.
That video provided all the proof most needed to buy one. Anybody with that much chutzpa demanded a closer look.
I was put off on getting my first tent because I couldn't walk into an REI (I think there may have only been two or three then) or Sears (not sure how many of those remain) and see it, touch it, lay in it and heft it. Jack said that if you just didn't believe in quality and trust in an engineer to do it correctly, then buy an inferior product -- [you fool]. I remember a heated discussion over the phone and being hung up on, when I suggested all the good reasons for a couple of guy lines to add at least a semblance of security in a blow. I see those have been added - some 20+ years later.
After thrashing the pros and cons around for a month or so, I called and ask if they had any current deals. They did on already made, in storage, 'interesting' colors (lime green I think they said mine could be). It arrived two days latter - the day before taking off on a trip. Except for the color, it has been an unfailing, perfect addition to my backpacking experience.
Jack had a no nonsense approach to his products, his life and, unfortunately at times, with his customers.
I've had excellent support from the staff at the company (replacing parts I have destroyed or bent) as have all who I know who needed it. It was always an adventure when Jack answered the phone, however. Sometimes it was best to just call back later, knowing what Jack sounded like would give you a chance to say, "Sorry, wrong number".