9 forum posts
I wanted to take a moment and tell everyone about the experience that I had with Niels from Valandré.
When I moved to Colorado, I didn't have a clue to down sleeping bags and what "COLD" really meant. Over the past few years, I have been budgeting for winter gear. My research has lead me to Valandré as one of the top producers of winter sleeping bags. Yes, two others are on the same or near level; Feathered Friends and Western Mountaineering.
I found a local selling his Valandré Odin and sold it to me within my budget, I reached out to Niels via PM. He had me upload images and told me all about this sleeping bag. Provided me with questions to ask about it AND offered to completely service the bag without question! Now this is over the top and beyond your conventional company. Offering to service a used bag without questions! I purchased the bag and Niels then lead me to their site on how to wash, dry and maintain this sleeping bag. I washed the bag and dried it and took it home. Well, my girl friend saw it and laid in it and being it was two days before her birthday... SHE CLAIMED IT! NOOOOOO!!!!! What does a man do... man up and give it to her. So I am back without a winter sleeping bag but with a very happy and very warm girl friend. At least now she doesn't have an excuse why she can't go winter camping with me! More importantly, I can tell you that I am keeping my eye out for another Valandré Odin or Thor. Without a doubt, Valandré stands behind their products!!!
Thank you Niels!