1,124 forum posts
Ok, ok, I must admit that I am plenty POed.
IMHO GoLites treatment of Gary is inexcusable. But on a resent trip this week I had to bug out early, because of a tent failure. the tent is my TNF Canyonlands.
Earlier this year the clear windows cracked and broke. TNF gave me a new rainfly. Now this is all and good. In fact I was thrilled! I have been out with this tent many time though high winds and driving rains. Never an issue. But this time is was a light soaking rain all day and all night, everyday (3). The seams got soaked and leaked onto my down sleeping bag. I checked out the seams in question. It seems that TNF didnt tape the zipper seams on the rainfly.
Now I have many tents ranging in price from $24.95 - TNF $189 MSRP.. I expect to have to seam seal, and work on the more inexpencive tents. If these tents fail many would say "you get what you pay for".
My question is REALLY?
I have had good costumer service from many "lower end" companies. Just what do these higher dollar tents and gear have over some of the inexpencive gear. Am I paying $100 for a silk screen name?
That being said, I realy do like TNF tent. But now I find that I have to do the same to it as I have to do with my "lower end" gear. did I get what "I paid for"?
I'm doing my best to keep my temper in check here. I'm not trying to blast any company, or persons. Just trying to understand what the preceived value is on some gear. Is the name on the gear that important?