User Review: Magellan Triton 300

Magellan Triton 300
Above: The current Triton 300, which may differ slightly from the version reviewed.

Reviewed January 29, 2008 by Mile

Rating:
Price Paid: $130

I have had the Triton 300 for 3 days now and have been on the phone with their so called tech support twice already. Right out of the box the alerts are so low you need to put the unit up to your ear to hear them.

First person in their India tech support told me I would have to take the unit outside to get maximum signal and do a hard reset by pushing the select button, the esc button, and the power button all at the same time, try that if you have fat fingers.

Well needless to say it did nothing for the volume, so I made another call to you know where and got a young lady very polite, but had no clue what I was talking about, every couple of minutes she would put me on hold to research the problem. After spending about an hour with do this and do that she informs me that this is a known problem with the Triton 300 and there is a planed fix for it in the next firmware update maybe by mid February. I don't think I'll hold my breath waiting.

So I inquired about returning the unit for a replacement and was told they all have the same problem. Unfortunately I don't know anyone who has this model. Maybe someone reading this can confirm they have the same problem. At this point I'm not sure I would recommend this product to anyone at this time.