User Review: Magellan Triton 400
Price Paid: $150
I am writing in response to the question about changing the time settings on the Triton 400 units. There is a series of steps, a bit confusing and not easily remembered, described in the owners' manual. Downloading the upgraded firmware is a good place to start, but some of this involves a steep learning curve.
My best advice is to call the Technical Support reps who are in the Philippines and speak excellent English, often are college students there, and are involved, frequently with Boy Scouts. They are patient and kind and walk you through each step of the process very carefully and in detail.
I have four of these Magellan Triton units and they have my registration information "on-screen" and have even told me, "go outside and turn on all of your Units, select "menu" click on . . . Now, what do you see on screen on each Unit? They have correlated my Units on the spot! I went to Magellan in 2008 because of the allure of the colorful National Geographic TOPO! maps and the wonderful State Series TOPO! maps I store on my computers and transfer onto my Triton Units for field use, often with my Scouts in two Councils.
The contact numbers for the Magellan Technical Support are: 1-800-707-9971 or for Customer Care: 1-866-427-9965. Follow the prompts and work on a personal basis with the well-informed young people who will help you. Install good lithium batteries in your Unit and you will get good service; be patient, and you will learn. Never transfer SD cards from one Unit to another, as they are encrypted unit-specific, and cannot be interchanged. Label each SD card and the Home Unit so they don't get mixed! Your Scouts will scramble things if you don't watch and teach them! Always have a map and compass as a backup for travel.