NorthPole

Trailspace.com is not affiliated with NorthPole in any way and cannot provide customer service for your NorthPole gear.

Trailspace does not make, sell, or service any of the products that are reviewed or featured on this web site. Contact NorthPole (contact info below) or the retailer of your gear for customer service.

NorthPole, a multinational company based in Hong Kong, is the largest tent manufacturer in the world.

Consumer service lines:
1-800-775-1965
1-800-449-9015
1-800-366-1599 (U.S.)
1-800-625-8772 (Canada)
Fax: 636-390-5798
Outside the U.S. and Canada, call 1-636-239-2434

Web site: www.northpoleltd.com
E-mail: consumer@northpoleusa.com

Business Hours: Monday-Friday, 7 a.m. to 5 p.m. Central Standard Time (allow 24-48 hours for a response during the summer season)

U.S. address:
North Pole LLC
23 Town & Country Drive
Washington, MO 63090

NorthPole manufactures tents for a variety of brands. However, not every tent sold under the brands below are made by NorthPole. If a tent is a NorthPole tent, its manual, tag on the inside of the tent, and carry bag will indicate it is a NorthPole product.

Tent brands currently manufactured and supported by NorthPole include:

Cabela’s
Columbia
Field & Stream (Dick’s Sporting Goods)
Glacier’s Edge
Greatland
Guide Series
Magellan (Academy)
NEO - Northeast Outfitters
North Crest
Northpoint
NorthPole (various retailers)
Northwest Territory
Ozark Trail
Quest
Sportsmans Warehouse
Timber Creek
Wilderness Gear
X-Treme

Discontinued/older brands previously made by NorthPole include:

Alpine Design
Alpine Ridge
Backyard Discovery
Cascade Mountain Works
Cascade Sport
Cascade Trail
Craftsman
Emerald Bay
Equipt
Great Adventure
Great Basin By Quest
Guide Gear
Hillary
Lake N’ Trail
Ltd Commodities
Menards
Mountain Tek
Outdoor Spirit
Restore & Restyle Kids
Stats Pro
Timber Top
Trail's End
Trekker
White Stag

Please note: In many cases, NorthPole is not the only manufacturer that produced and/or still produces gear under these names. NorthPole can only provide customer service for tents that are NorthPole products (look on your tent's manual, tag on the inside of the tent, and/or carry bag for information).