User Review: REI Cruise UL 60
Design: Top-Loading Internal
Number of Pockets: 4-6
Max. Load Carried: ~35 lbs
Height of Owner: 5' 9"
My experience with this pack is mostly positive, but I have complaints about the hardware. The pack is comfortable and the fabric is well sewn and zippers are durable, but the plastic used for the snap clips on the vertical straps at the lid and inside the cover are brittle and the smaller/inner one broke early on in one of my first weekend trips with the pack. It limited my ability to compress the load the same way I had on the way in, but wasn't a disaster.
This is a problem I've had with the REI duffel bag's slide buckles, which snapped immediately when only partially filled with clothing, so my conclusion is that REI is using poor plastic hardware in general.
So, when buying any REI bag, I recommend taking a look at the hard bits and looking for replacements before heavy use. I should say, REI has great customer service and will typically replace broken parts for free. I would still recommend the pack.