Sierra Designs Hurricane Jacket
The base of zipper split horizontally, clearly a manufacturer defect. No support from the manager/owner.
The base of zipper split horizontally, clearly a manufacturer defect.
I brought the jacket into Pacific Trekking and discussed with the manager/owner what could be done and he told me that I could send it to Sierra Designs at my cost. ???? Is that the customer service and backing the products you sell? You get better customer service/returns for defects when buying online, which is where my business will go.
Source: bought it new
Price Paid: $140
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Specs
Men's | |
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Price |
MSRP: $74.00 Historic Range: $29.00-$129.95 Reviewers Paid: $140.00 |
Weight |
13.5 oz |
Center Back Length |
30 in (Large) |
Waterproof |
5,000 mm |
Breathability |
5,000 grams per sq m |
Shell Fabric |
Hurricane |
Women's | |
---|---|
Price |
MSRP: $74.00 Current Retail: $57.99 Historic Range: $29.83-$129.95 |
Weight |
12.5 oz |
Center Back Length |
27.25 in (Medium) |
Waterproof |
5,000 mm |
Breathability |
5,000 grams per sq m |
Shell Fabric |
Hurricane |
Kids' | |
---|---|
Price |
Historic Range: $16.83 |
Boys' | |
---|---|
Price |
MSRP: $55.00 Historic Range: $19.49-$64.90 |
Weight |
9 oz |
Center Back Length |
25.25 in (Large) |
Waterproof |
5,000 mm |
Breathability |
5,000 grams per sq m |
Shell Fabric |
Hurricane |
Girls' | |
---|---|
Price |
MSRP: $55.00 Historic Range: $24.83-$64.90 |
Weight |
8.5 oz |
Center Back Length |
23.25 in (Medium) |
Waterproof |
5,000 mm |
Breathability |
5,000 grams per sq m |
Shell Fabric |
Hurricane |