User Review: Swiss Gear Hiking Pole
Price Paid: $19
I've been using mine for a couple of years. For the price you simply cannot beat the performance. The construction is lighter than other brands my friends paid three or four times as much for, but that hasn't been a problem. I put a lot of weight on the poles while descending and they've held up fine. The ho-hum compass on the handle is actually quite handy for maintaining a rough heading. My only complaint is the baskets break, and get lost (common to all poles) and I don't know where to get replacements - yet.
This is a follow up from my previous review. Replacement parts are available directly from Wenger. Baskets are $1 apiece and rubber tips about the same (I didn't ask the price, just ordered the part). 4 baskets, 4 tips + shipping for $15.34.
The phone is 888-797-2769. Website is http://www.wengerna.com/index.html. Customer service wait time was about 15 minutes, but they were friendly and helpful. Part number for poles is SG66201.