User Review: The North Face Soloist

Reviewed February 27, 2007 by Pete Knocke

Rating:
Design: bivy sack (gore-tex)
Sleeps: 1
Ease of Setup: easy
Weight: light
Price Paid: $200

North Face sucks. Read on. I paid top retail price for this gore-tex bag years ago, and this was a great bivy sack when I bought it. However, the interior lining has now turned to mush. Granted, it's been used for the last ten years. I returned it because it's now more of a sponge than a waterproof sack, and North Face said it was just used up and deteriorated and was not warrantied.

Outdoor Research just returned four dry bags for free and replaced them with new ones when THEIR ten-year-old interior lining deteriorated. Same with Patagonia, which replaced everything that I was ever able to wear out that they make, namely one jacket out of 12 items by them I own and still use.

I join the ranks of those who think that North Face sucks. It's not that they don't have a right to refuse to replace the item. It's more that they are not standup enough to do right by their buyers, like Outdoor Research and Patagonia. North Face has joined the bean-counting ranks of companies that squeeze every penny from their customers, rather than replacing a product that they get made overseas for about ten dollars.

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