User Review: Katadyn Hiker PRO
Price Paid: 70CAD
Worked well at first. On about the 10th trip, the plastic along the pump shaft split and now water squirts out with every pump. Terrible build quality. You'd think for something that people rely on for clean drinking water, Katadyn wouldn't cheap out on their parts and materials.
As for customer service, Katadyn has not responded to any of the three emails I've sent them over the past year. My intentions are to let them know about what may be a quality issue: the plastic split right along the seam of the shaft which I would say is more indicative of poor design than misuse.
Wouldn't buy again. Save up, get something metal-based and (hopefully) more durable.