User Review: Ozark Trail Air Mattress Velour Top
Price Paid: $20-$50
Recently i was told that the company would not take the mattresses back if box was opened. I have a question how do you know if there is a leak or a seam that is not properly glued together or the air spout is stripped causing a leak, if you don't open the box? This is horrible. I have back problems and this is the only kind of mattress I can't get some rest on.
After being told this I took another chance and bought another and when I opened the box it seemed that someone else had done it too but I went on and tried to inflate but the air port was bent I tried to straighten and when i went to screw on adapter the port was stripped causing a small leak. So now I have 4 mattresses i cannot return or exchange.
I do have a total of 15 air mattresses that we use for camping and never had any problems so far but the four I mentioned before i need replacements for. I am disabled and it is hard to go somewhere to exchange and they tell me I can't so I am writing to you the company in hopes that you will send me new ones for the damaged ones asap.
25449 Coleman Street
Angie, LA 70426
please respond asap