FITS customer service

2:50 p.m. on December 29, 2017 (EST)
6,916 reviewer rep
2,264 forum posts

my favorite socks, ordered direct from the company (couldn't find them discounted anywhere).

the order got complicated due to the US Postal Service, who had some kind of screw-up and mis-laid a package. emails with the company were helpful, a call was excellent, and things got straightened out. They even sent out a second mailing, and if the lost package showed, to take the return.

I was so pleased with the service that I decided to pay for the extra two pair of socks they sent out.  (the mis-delivered package did eventually show up).

outstanding socks, outstanding company too.  

November 12, 2019
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