Sierra Designs Men's Hurricane Jacket
Specs
| Price |
MSRP: $74.00 Historic Range: $29.00-$125.00 Reviewers Paid: $140.00 |
| Weight |
13.5 oz |
| Center Back Length |
30 in (Large) |
| Waterproof |
5,000 mm |
| Breathability |
5,000 grams per sq m |
| Shell Fabric |
Hurricane |
Reviews
4-star: 0
3-star: 0
2-star: 0
1-star: 1
average rating
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Bbb
+3
February 14, 2016
The base of zipper split horizontally, clearly a manufacturer defect. No support from the manager/owner.
The base of zipper split horizontally, clearly a manufacturer defect.
I brought the jacket into Pacific Trekking and discussed with the manager/owner what could be done and he told me that I could send it to Sierra Designs at my cost. ???? Is that the customer service and backing the products you sell? You get better customer service/returns for defects when buying online, which is where my business will go.
Source: bought it new
Price Paid: $140
Hello, Bbb. I feel like your commenting more on customer service with a local retailer than on the jacket. Are you giving half a star to the jacket or the store?
5 years ago
