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Sierra Designs Men's Hurricane Jacket

rated 0.5 of 5 stars
photo: Sierra Designs Men's Hurricane Jacket waterproof jacket

The base of zipper split horizontally, clearly a manufacturer defect. No support from the manager/owner.

The base of zipper split horizontally, clearly a manufacturer defect.

I brought the jacket into Pacific Trekking and discussed with the manager/owner what could be done and he told me that I could send it to Sierra Designs at my cost. ???? Is that the customer service and backing the products you sell? You get better customer service/returns for defects when buying online, which is where my business will go.

Source: bought it new
Price Paid: $140

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Specs

Price MSRP: $74.00
Current Retail: $109.99
Historic Range: $29.00-$129.95
Reviewers Paid: $140.00
Weight 13.5 oz
Center Back Length 30 in (Large)
Waterproof 5,000 mm
Breathability 5,000 grams per sq m
Shell Fabric Hurricane
Product Details from Sierra Designs »