Multimat Trekker 25
Faulty valve and zero customer service.
- The valve and mat material are not bonded properly.
I have owned a Thermarest 3/4 length self inflating sleeping mat since 1991—so that's 25 years. It is still every bit as good as the day I bought it. I bought a Multimat 3/4 length for my wife which we have owned for around 5 years.
On our most recent trip it developed a leak where the valve is inserted into the mat. This was terminal and not repairable with the kit provided. Clearly, there is a design fault with the valve. Below is the response to the email I sent customer services at Multimat.
Yes, that's right—nothing. Nada. Zilch. Diddly squat.
But a Thermarest. Always buy a Thermorest. You get what you pay for. You may feel great at the time saving yourself $$$$ or ££££ but believe me you will wish you had spent more when you are laying on a mat that is broken and you have the two worst night's sleep you can remember.
Source: bought it new
Price Paid: £30