Ozark Trail 10x10 First Up

rated 1.5 of 5 stars (1)

Reviews

1 review
5-star:   0
4-star:   0
3-star:   0
2-star:   0
1-star:   1

Purchased from Walmart a First-Up 10x10. The wind caught it once and broke one of the cross members at the pivot point.

Pros

  • Ease to set up

Cons

  • Non-existent phone customer service and no replacement parts identification and no part availability.

Tried to get a replacement strut, but unable to find a parts list online.  Northpoleltd.com is the manufacturer and when I tried their 800 number in the U.S.A. I got nothing but sales pitch recordings on every other thing China sells under the sun.

I will try to repair with a solid steel strut I'll make myself.

Source: received it as a personal gift

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