Reviewers Paid: $180.00
Potentially superb boot for cold snow travel. Almost nonexistent customer service.
- Extremely warm
- Gratefully lightweight for snowy, winter adventure.
- Customer service horrific, and therefore unfortunately comes the one-star rating.
Loved my Steger Arctic Mukluks until a stick tore open the moose hide. I considered it an unfortunate accident, not a product flaw. I bought another pair.
This second pair were Steger CamuksXtreme Mukluks, an upgrade. The uppers developed little holes where laces crossed and chafed. This I considered a product flaw.
On November 2, 2018 I contacted Steger through their website. They responded in two weeks. I followed with photos and numerous reach outs to Steger with no further response from them (2 and 1/2 months and growing).
Steger's customer service, appreciation, and courtesy has failed. I cannot promote a company with such neglect. Very unfortunate for a company with such a potentially superb product. A $260 investment for my second pair, a repeat customer, deserves better.
Used boots hunting and on wilderness hikes when snow and temperatures required their warmth and lightweight maneuverability.
Source: bought it new
Price Paid: Approximately $180 for first pair. $260 second pair.